Your questions, answered
Everything you might want to know about our free venue finding service. Still not sure? Just ask.
Is a venue finding service really free?
Yes. Our service is completely free. We're paid a commission by the venue once a booking is confirmed, so there's no cost to you — and it doesn't make the venue more expensive. In many cases pricing is the same or better than going direct, thanks to our established relationships and buying power in the events industry.
Do you charge if I decide not to book?
No. Our venue finding service is completely free regardless of whether you go ahead with a booking. There are no hidden charges and no obligation.
What does a venue finding service actually do?
A venue finding service helps you source the most suitable venues for your event. Instead of searching, contacting venues and comparing availability yourself, we take your brief — location, budget, delegate numbers and event style — and create a tailored shortlist. We can also arrange site visits, support negotiations and stay involved through to contract stage, so you secure the right venue on the best possible terms.
What happens after I submit an enquiry?
Your brief is reviewed and suitable venues are researched and contacted. You receive a tailored shortlist (usually three to six options), and we can arrange site visits, support negotiations and stay involved through to contract stage. Once a contract is signed you'll often liaise directly with the venue, but we're always available if you need us. We can also help with accommodation, suppliers and wider event planning.
How many venue options will you send me?
Typically a curated shortlist of six to ten venues. You get a focused selection of high-quality options that are easy to compare, rather than an overwhelming list of unsuitable spaces.
How long does it take to find a venue?
Typically we provide initial venue options within 24 hours of your enquiry. Simple briefs can be faster; more specialist requirements may take a little longer so we can find the best fit.
Can you find venues at short notice?
Yes. We regularly help clients secure last-minute and short-notice venues across the UK. Thanks to our established relationships with venues, we can often find availability even when timelines are tight.
Can you find venues for large events with hundreds of delegates?
Absolutely. We source venues for everything from ten-person board meetings through to conferences and awards evenings for several hundred — or even thousands of — delegates. Whatever the scale, we have the contacts and expertise to find the right space.
What types of venues can you find?
A wide variety — hotels and conference venues, meeting rooms and boardrooms, unique and unusual spaces, stadiums, historic and heritage buildings, modern training spaces, and city-centre or rural retreats right across the UK.
Can you help with accommodation for delegates?
Yes. We can arrange accommodation for your delegates alongside the venue booking, securing competitive rates at hotels close to your chosen venue. We can also find business accommodation for you even when you're not running an event.
Can you help with supplier sourcing as well?
Yes. As well as venue finding, we can help source event suppliers — catering, AV, production, entertainment and transport — to help your event run smoothly.
What's the difference between a venue finder and a venue directory?
A venue finder like Ginkgo Events gives you a tailored, hands-on service: we actively research, shortlist and recommend venues based on your specific brief, doing the legwork for you. A venue directory is simply a listing you browse yourself — useful for general research, but you have to contact venues individually and compare options on your own. With a venue finder you get expert guidance, curated recommendations and support throughout.
What's the difference between venue finding and event management?
Venue finding focuses on sourcing and recommending the right venue for your event. Event management is broader — it can include planning, logistics, supplier coordination and on-the-day delivery. Ginkgo Events can help with both, depending on what you need.
Still have a question?
Get in touch and we'll be happy to help — no obligation, ever.